Welcome to BalensTherapy.com (the “Website”), the official site of Balens Psychotherapy and the Balens Therapy Collective.

By accessing or using this Website, you acknowledge and agree to the terms of this Disclaimer. If you do not agree, please discontinue use immediately.

1. No Medical or Therapeutic Advice

The content on this Website is for general informational and educational purposes only. It is not medical, psychological, or therapeutic advice, diagnosis, or treatment.

Always seek the guidance of a licensed professional for any medical or mental health concerns. Do not disregard professional advice based on content from this Website.

If you are in crisis or require urgent help:

• Call 911 or your local emergency services

• In Canada, contact Talk Suicide Canada: 1-833-456-4566

2. No Therapist-Client Relationship

Visiting this Website or contacting us via email, forms, or social media does not establish a therapist-client relationship. A formal therapeutic relationship exists only after intake and a signed consent agreement.

3. Representations and Warranties

All content is provided “as is” with no warranties regarding accuracy, reliability, or completeness. Balens Psychotherapy and Balens Therapy Collective disclaim warranties of merchantability, fitness for a particular purpose, or results from use.

4. Limitations of Liability

Your use of the Website and reliance on content is at your own risk. We are not liable for any loss, injury, claim, or other consequences arising from use or misuse of the Website.

5. Crisis and Emergency Situations

The Website is not monitored 24/7. For emergencies, call 911 or visit your nearest emergency department.

6. User Policy

User-submitted content is for educational purposes only and does not reflect the views of Balens Psychotherapy or the Collective.
Do not share sensitive health information via unencrypted forms; confidentiality cannot be guaranteed through standard submissions.

Balens Therapy reserves the right to restrict or remove Website access at any time.

7. External Links

The Website may link to third-party sites. Links are not endorsements, and we are not responsible for their content or privacy practices.

8. Platforms & Data

We use third-party services to operate our Website, bookings, and forms, including:

• SimplyBook.me (booking and payments)

• JaneApp (clinical appointments, records and payments)

• Softr (directory and member hub)

• Typeform (intake, forms, surveys)

• Zapier (workflow automation)

By using these services through our Website, you consent to data processing in accordance with their privacy policies and our Data Processing Agreements.

For full details, see our Privacy Policy.

9. Copyright & Intellectual Property

All Website content is the property of Balens Psychotherapy or its licensors. You may view content for personal, non-commercial use only.
Do not copy, reproduce, or distribute without permission.

10. Indemnification

By using the Website, you agree to indemnify and hold harmless Balens Psychotherapy and the Collective from any claims or damages arising from your use of the Website, submission of content, or violation of this Disclaimer.

11. Modifications

We may update this Disclaimer at any time. Continued use of the Website constitutes acceptance of these changes. Please review regularly.